Welcome to CraftersInd! These Terms & Conditions outline the rules and regulations for the use of our website [www.craftersind.com] and the purchase of our products.
By accessing this website and/or placing an order, you agree to comply with these terms. Please read them carefully.
1. General
By using our website and services, you agree to these Terms & Conditions. If you do not agree with any part of these terms, you must not use our website.
2. Eligibility
To use our website and make purchases, you must be at least 18 years old or have the permission of a parent or guardian.
3. Products and Services
- Product Descriptions: We strive to ensure that all product descriptions and images are accurate. However, there may be slight variations in color, size, or design due to the nature of handcrafted items.
- Pricing: All prices are listed in ruppee and are subject to change without notice. Prices do not include taxes, shipping, or handling fees, which will be added to your total during checkout.
4. Orders and Payments
- Order Acceptance: Once you place an order, you will receive an order confirmation via email. This confirmation does not guarantee acceptance of your order, and we reserve the right to cancel or refuse any order at our discretion.
- Payment: Payment must be made at the time of order through the available payment methods. We use secure third-party payment processors, and your payment information is subject to their terms and conditions.
5. Shipping and Delivery
- Shipping: We ship products within India and internationally, depending on availability. Shipping times and costs vary based on your location and the product ordered.
- Delivery: Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers or customs.
- Risk of Loss: The risk of loss or damage passes to you upon delivery of the products to the shipping carrier.
6. Returns and Refunds
- Return Policy: We accept returns within [Number] days of delivery for unused and undamaged products. To initiate a return, please contact us at info@craftersind.com with your order details.
- Refunds: Refunds will be processed once the returned item is received and inspected. Refunds will be issued to the original payment method, minus any shipping and handling fees.
- Exchanges: If you wish to exchange a product, please follow the return process and place a new order for the desired item.
7. Intellectual Property
All content on our website, including text, images, logos, and designs, is the intellectual property of CraftersInd and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written permission.
8. Limitation of Liability
To the fullest extent permitted by law, CraftersInd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or the purchase of our products.
9. Indemnification
You agree to indemnify and hold CraftersInd harmless from any claims, damages, or expenses arising from your use of our website, violation of these Terms & Conditions, or infringement of any third-party rights.
10. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Jodhpur, Rajasthan.
11. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Your continued use of our website following any changes constitutes acceptance of the new terms.